At Tyre shop, customer satisfaction is simply not good enough; guest enthusiasm must be our goal. We believe a customer who leaves satisfied will come back, but a guest who leaves enthused may tell everyone they know. That’s why Tires Plus not only requires that guests be treated courteously, but also guarantees the lowest price on every tire sold.
We know it sounds good, but our pursuit of guest enthusiasm demands much more. Guests’ vehicles are serviced in about an hour, which is barely enough time to take advantage of waiting room amenities, such as reading a magazine, watching TV, enjoying a cup of coffee or browsing our displays.
With over 5,000 employees in 500 stores across 23 states, Tires Plus Total Car Care is a company in the fast lane.